Privacy Policy

Who we are

Resource Pilot LLC (Resource Pilot, we, us, or our) is a limited liability company based in Illinois, operating since 2025. This Privacy Policy explains what we collect through our website and services, how we use it, and the choices you have.

Information you give us

When you submit a form, book a call, create an account, download a resource, or contact us, we may collect your name, email address, phone number, business details, and anything else you choose to share with us.

Payments

When you buy a resource, membership, or service, payment is processed by a third-party payment provider. They handle your card details under their own security standards, and we do not store your full card number. We keep a record of your order, such as the item, amount, and date.

Information we collect automatically

When you visit our site we may collect basic technical and usage data such as IP address, device and browser type, pages viewed, and referring links, through cookies and similar technologies. This helps us keep the site working and improve it.

How we use your information

To respond to your inquiries and provide our services.

To follow up on leads and requests you submit to us.

To operate, maintain, and improve our site and offerings.

To send updates or marketing where you have agreed to receive them.

We do not sell your personal information.

Text messages and calls

If you give us your phone number and opt in, we may contact you by call or text about your inquiry or our services. Consent to marketing texts is never a condition of purchase. Message and data rates may apply, and you can opt out at any time by replying STOP. We follow the federal Telephone Consumer Protection Act and Illinois law, including the Illinois Telephone Solicitations Act (815 ILCS 413).

Email

You can unsubscribe from marketing emails at any time using the link in the email, consistent with the federal CAN-SPAM Act.

How we share information

We share information only with service providers who help us operate, such as hosting, analytics, CRM, email, and text-messaging providers, and only as needed to provide our services. We may also disclose information to comply with the law or protect our rights, and in connection with a business transfer. We do not sell or rent your personal information, and we do not share your phone number with third parties for their own marketing. For our affiliate links and partnerships, see our Disclosures page.

Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information, consistent with the Illinois Personal Information Protection Act (815 ILCS 530). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If a data breach occurs

If your personal information is involved in a security breach, we will notify you in the most expedient time possible and without unreasonable delay, as required by the Illinois Personal Information Protection Act (815 ILCS 530).

Biometric information

We do not collect, capture, or store biometric identifiers or biometric information as defined by the Illinois Biometric Information Privacy Act (740 ILCS 14).

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing at any time. To make a request, contact us using the details below.

Depending on where you live, you may have additional rights under your state's privacy law, such as the California Consumer Privacy Act. Contact us and we will honor any rights that apply to you, once we have verified who you are.

Children

Our site and services are intended for business owners and are not directed to children. We do not knowingly collect personal information from anyone under 18.

Data retention

We keep personal information only as long as needed for the purposes described here, to run our business, and to meet our legal obligations.

Third-party links

Our site may link to other websites. We are not responsible for the privacy practices of those sites.

Cookies and tracking

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used through analytics. We use Google Analytics and PostHog for this. You can control or delete cookies in your browser settings, though some features may not work without them.

We honor browser privacy signals where required, and to be clear, we do not sell your personal information.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted here with its effective date.

Governing law

This policy is governed by the laws of the State of Illinois, without regard to its conflict-of-law rules.

Contact us

Questions or requests about this policy or your information? Email us anytime at support@resourcepilot.net.