Terms of Service

Agreement to these terms

These Terms of Service govern your use of the Resource Pilot website, resources, and services. By using our site, buying a resource, or engaging our services, you confirm that you have read, understood, and agree to these terms and to our Privacy Policy, Refund Policy, Earnings & Results Disclaimer, and Intellectual Property & DMCA Policy, which are part of this agreement. If you do not agree, please do not use the site.

Who we are

Resource Pilot LLC is a limited liability company based in Illinois, operating since 2025 (Resource Pilot, we, us, or our).

Our services

We design and build websites, lead-capture and follow-up systems, Resource Pilot OS, launch packages, and related services. The specific deliverables, timeline, and price for any engagement are set out in a separate written proposal or agreement, which controls if anything here conflicts with it.

Not a law firm; no legal or tax advice

Resource Pilot is not a law firm, does not employ attorneys, and is not a substitute for the advice of a licensed attorney or accountant. Our LLC formation and related services provide document preparation and filing assistance based on the information you give us. We do not provide legal or tax advice, opinions, or recommendations about your specific situation, rights, or options.

Communications between you and Resource Pilot are not protected by attorney-client privilege. For legal or tax advice specific to your business, please consult a licensed attorney or accountant.

Digital resources, licenses, and the Vault

We also sell digital resources such as guides, playbooks, templates, and bundles, and we may offer accounts, progress levels, and a resource vault. When you buy or download a resource, we grant you a limited, personal, non-exclusive, non-transferable license to use it inside your own business. You may not resell, share, redistribute, or publish the resources or your login, or use them to build a competing library. Full license and takedown terms are in our Intellectual Property & DMCA Policy.

Any account you create is for you alone. You are responsible for keeping your login secure and for activity under your account, and you agree to give accurate information. Progress levels and unlocks reflect your own activity and purchases and carry no cash value.

Memberships and subscriptions

If you buy a membership or subscription, it renews automatically at the then-current price until you cancel. You may cancel at any time before your next renewal date through your account or by contacting us, and cancellation stops future charges while your access continues to the end of the period you already paid for. Refund terms are set out in our Refund Policy.

Proposals, fees, and payment

Pricing for services is scoped and confirmed in writing before work begins. Prices for resources and memberships are shown at checkout. Payments are processed by third-party payment providers, and by paying you agree to their terms; we do not store your full card details. Late or missed payment may pause work and may affect the ownership transfer described below.

Refunds and cancellations

Our full refund and cancellation terms, for digital resources, memberships, and done-for-you services, are set out in our Refund Policy, which controls on this subject. In short: digital downloads are final once accessed (except defective or wrong items); service fees are refundable before work begins and earned once it starts; and government and third-party fees are non-refundable once submitted.

Your responsibilities

You agree to provide accurate information, to own or have the rights to any content you give us, to use our site and any delivered systems lawfully, and to provide timely feedback and access so we can do the work.

Communications consent

When you submit a form or give us your contact details, you agree that we may contact you about your request. Marketing calls and texts are sent only with your opt-in consent, which you can withdraw at any time, consistent with the Telephone Consumer Protection Act and Illinois law.

Third-party services

Our work may rely on third-party platforms such as hosting, domain registrars, CRM, and messaging providers. Your use of those platforms is subject to their terms, and we are not responsible for their availability, performance, or actions.

Ownership of work

Unless your written agreement says otherwise, the custom deliverables we create for you, including your website, domain, and systems, become yours once you have paid in full. We retain ownership of our pre-existing tools, code components, and methods, and the right to display the completed work in our portfolio. The Resource Pilot name, brand, and this website remain ours.

Acceptable use

You agree not to misuse the site, interfere with its operation, or use it for any unlawful purpose.

No guarantee of results

We bring real skill and proven systems, but we cannot and do not guarantee specific outcomes such as a particular number of leads, sales, revenue, or search rankings, or results within any time frame. Business results depend on many factors outside our control, most of all your own execution. Please read our Earnings & Results Disclaimer, which forms part of these terms.

Some links we share are affiliate links, and testimonials we show are individual results that are not typical. See our Affiliate & Endorsement Disclosure for details.

Disclaimer of warranties

Our site and services are provided on an as-is and as-available basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, Resource Pilot will not be liable for any indirect, incidental, special, or consequential damages, and our total liability for any claim will not exceed the amount you paid us for the services that gave rise to the claim.

Indemnification

You agree to indemnify and hold Resource Pilot harmless from claims arising out of your content, your use of the services, or your violation of these terms or any law.

Term and termination

Either party may end an engagement as set out in the written agreement. On termination, you keep the deliverables you have paid for in full, and any amounts owed for work performed remain due.

Dispute resolution and governing law

We will first try to resolve any dispute informally. These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law rules, and any dispute will be handled in the state or federal courts located in Illinois. Nothing here limits any rights you may have under the Illinois Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505).

Changes to these terms

We may update these terms from time to time. The latest version will always be posted here with its effective date.

Other terms

If any part of these terms is found unenforceable, the rest still applies. These terms, together with any written agreement for your engagement, are the entire agreement between us. You may not assign these terms without our consent.

Contact us

Questions about these terms? Email us anytime at support@resourcepilot.net.